We highly recommend that you do not upgrade to Catalina if you are using a retired Neat product.
If that doesn’t work, Quit Neat and select the Finder icon from your Dock. If the Neat software doesn’t see the scanner then: Try plugging it into a new port. Please note that the information provided on this page is related to products and/or services which are no. The new (v4.0.1) driver is available here for.ĭownload Neat Scanner Drivers for Windows or Mac. Neat and Apple have finalized a driver update for connection between Neat scanners and Mac OS 10.14 Mojave.